Terms, Conditions & Privacy

Terms & Conditions

Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions ("Terms").

By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services.

In these Terms, references to "you", "User" shall mean the end user accessing the Website, its contents and using the Services offered through the Website. "Service Providers" mean independent third party service providers, and "we", "us" and "our" shall mean CampusSwag, its franchisor, affiliates and partners.

Introduction

www.campusswag.in website ("Website") is an Internet based content and e-commerce portal operated by Axel Retail Private Limited, a company incorporated under the laws of India.

Use of the Website is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained in these Terms, as may be posted on the Website from time to time. CampusSwag at its sole discretion reserves the right not to accept a User from registering on the Website without assigning any reason thereof.

User Account, Password, and Security

You will receive a password and account designation upon completing the Website's registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to:

Immediately notify CampusSwag of any unauthorized use of your password or account or any other breach of security

Ensure that you exit from your account at the end of each session

CampusSwag cannot and will not be liable for any loss or damage arising from your failure to comply with this Section.

Services Offered

CampusSwag provides a number of Internet-based services through the Web Site (all such services, collectively, the "Service"). One such service enables users to purchase original merchandise such as customized t-shirts, mugs, gadgets, accessories etc. (collectively, "Products"). Upon placing order, CampusSwag shall ship the product to you and be entitled to its payment for the Services.

Limited User Rights

The User agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website. Limited reproduction and copying of the content of the Website is permitted provided that CampusSwag's name is stated as the source and prior written permission of CampusSwag is sought. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted.

User Conduct and Rules

You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not:

- Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others

- Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information

- Upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents

- Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another's computer

- Conduct or forward surveys, contests, pyramid schemes or chain letters

- Download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner

- Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded

- Violate any code of conduct or other guidelines, which may be applicable for or to any particular Service

- Violate any applicable laws or regulations for the time being in force in or outside India

- Violate any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere herein

User Warranty and Representation

The user guarantees, warrants, and certifies that you are the owner of the content which you submit or otherwise authorized to use the content and that the content does not infringe upon the property rights, intellectual property rights or other rights of others. You further warrant that to your knowledge, no action, suit, proceeding, or investigation has been instituted or threatened relating to any content, including trademark, trade name service mark, and copyright formerly or currently used by you in connection with the Services rendered by campusswag.in.

Product Quality Disclaimer

CampusSwag hereby disclaims any guarantees of exactness as to the finish and appearance of the final Product as ordered by the user. The quality of any products, Services, information, or other material purchased or obtained by you through the Website may not meet your expectations. Before any alterations to certain aspects of your order such as spellings, grammar etc, a representative from CampusSwag will call you or send an approval request via the email address which you submitted when placing your order. If you do not agree with the requested change you retain the right to reject the requested production change by replying to it within 7 days of it being sent to you.

Intellectual Property Rights

Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, CampusSwag owns all Intellectual Property Rights to and into the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to CampusSwag without obtaining authorization from CampusSwag.

Notwithstanding the foregoing, it is expressly clarified that you will retain ownership and shall solely be responsible for any content that you provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video or any other material which you may upload, transmit or store when making use of our various Service. However, with regard to the product customization Service (as against other Services like blogs and forums) you expressly agree that by uploading and posting content on to the Website for public viewing and reproduction/use of your content by third party users, you accept the User whereby you grant a non-exclusive license for the use of the same.

Links to Third Party Sites

The Website may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of CampusSwag or the Website and CampusSwag is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. CampusSwag is not responsible for any form of transmission, whatsoever, received by you from any Linked Site. CampusSwag is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by CampusSwag or the Website of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.

Indemnification

You agree to indemnify, defend and hold harmless CampusSwag from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by CampusSwag that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms.

Termination

CampusSwag may suspend or terminate your use of the Website or any Service if it believes, in its sole and absolute discretion that you have breached any of the Terms.

If you or CampusSwag terminates your use of the Website or any Service, CampusSwag may delete any content or other materials relating to your use of the Service and CampusSwag will have no liability to you or any third party for doing so.

You shall be liable to pay for any Service or product that you have already ordered till the time of Termination by either party whatsoever. Further, you shall be entitled to your royalty payments as per the User License Agreement that has or is legally deemed accrued to you.

Governing Law

These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at New Delhi.

General Provisions

Headings

The headings and subheadings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent or intent of the Terms or the right to use the Website by you contained herein or any other section or pages of the Website or any Linked Sites in any manner whatsoever.

Interpretation of Number and Genders

The Terms herein shall apply equally to both the singular and plural form of the terms defined. Whenever the context may require, any pronoun shall include the corresponding masculine and feminine. The words "include", "includes" and "including" shall be deemed to be followed by the phrase "without limitation". Unless the context otherwise requires, the terms "herein", "hereof", "hereto", "hereunder" and words of similar import refer to the Terms as a whole.

Severability

If any provision of these Terms is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of these Terms shall continue to be in full force and effect.

Report Abuse

As per these Terms, users are solely responsible for every material or content uploaded on to the Website. CampusSwag does not review the contents in any way before they appear on the Website. CampusSwag does not verify, endorse or otherwise vouch for the contents of any user or any content generally posted or uploaded on to the Website. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc. If you come across any abuse or violation of these Terms, please report to [email protected]

Privacy

Data Collection and Usage

The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of CampusSwag in respect of the Website. You further consent that the terms and contents of such Privacy Policy are acceptable to you.

Information Sharing

User data and information provided may be shared by Axel Retail Private Limited with its partners. By using our services, you acknowledge and agree to this data sharing arrangement.

Account Information

When you create an account with CampusSwag, we collect and store your personal information including but not limited to:

- Name and contact details

- Email address and phone number

- Shipping and billing addresses

- Payment information (processed securely through third-party payment processors)

Usage Data

- We may collect information about how you use our website and services, including:

- Pages visited and time spent on the website

- Products viewed and purchased

- Device information and browser type

- IP address and location data

Content and User Submissions

Any content that you provide or upload when using our services, including text, data, information, images, photographs, music, sound, video or any other material, remains your property. However, by uploading content for product customization services, you grant CampusSwag a non-exclusive license to use this content for the purpose of providing our services.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Contact Information

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at [email protected]

Shipping and Returns

Shipping Policy

Order Processing

Upon placing an order, CampusSwag will process and ship the product to you. We are entitled to payment for the services rendered upon successful order placement.

Risk Transfer

Title and risk of loss for all products ordered by you shall pass on to you upon CampusSwag's shipment to the shipping carrier. Once the product is handed over to the shipping carrier, CampusSwag is not responsible for any damage, loss, or delays that may occur during transit.

Order Modifications

Before finalizing your order, a representative from CampusSwag may contact you regarding certain aspects of your order such as:

- Spelling corrections

- Grammar corrections

- Design modifications

- Product specifications

We will call you or send an approval request via the email address you provided when placing your order.

Returns Policy

Approval Process

If we request changes to your order and you do not agree with the requested modifications, you have the right to:

- Reject the requested production changes

- Cancel your order if fundamental changes are required

You must respond to any change requests within 7 days of receiving the notification. Failure to respond within this timeframe will be considered as acceptance of the proposed changes.

Product Quality

CampusSwag disclaims any guarantees of exactness as to the finish and appearance of the final product as ordered. The quality of products, services, information, or other materials purchased through our website may not meet your expectations.

Custom Products

Due to the personalized nature of our products, returns may be limited to cases involving:

Manufacturing defects

Products damaged during shipping

Incorrect products shipped

Significant quality issues

Return Process

To initiate a return or report an issue:

- Contact our support team at [email protected]

- Provide your order details and description of the issue

- Include photographs if applicable

- Our team will review and respond with next steps

Refund Policy

Refunds will be processed according to our assessment of each individual case. Processing time for approved refunds may vary depending on your payment method and financial institution.

Contact Support

For any shipping or return related queries, please contact us at [email protected] with your order details and specific concerns.

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